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The Visual-Tech Connection

- Your Source For

Low Vision Aids -

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Privacy Policy

Our Commitment To Privacy:
The Visual-Tech Connection wants to be your trusted guide in matters of technology to address visual impairment. The foundation of that role is building life-long relationships with our customers based on mutual trust and respect. As part of this relationship, we want to assure you that we will always respect your privacy.

The Information We Collect:
From time to time on our website or in phone or face to face conversations, we will ask you for information. We only have access to information that you voluntarily give us via email, website order forms, or in phone or face to face conversations. Beyond your name and address, we may ask for your telephone number, email address, credit/debit card information (but only if you choose to place an online or phone order for product), and a thorough description of your particular vision situation. We will ask only those things that will help us offer products and services that can help you get the most of the technology we represent.

Additionally, you may be asked to submit information about other people. For example, if you order a product as a gift and want it sent directly to the recipient, you will need to submit the recipient's name, address and phone number.

The Way We Use Information:
You can be certain that The Visual-Tech Connection will never sell, rent, or disclose in any manner, personal information you give us to any third party for their use in selling their products and services. Any information you submit will remain strictly confidential and will not be shared with any third party other than as necessary to fulfill your request, e.g. to ship an order.

Our Commitment To Data Security:
You can also be certain that The Visual-Tech Connection will treat your information, including any order information, as we would like all similar information about us treated. We will always safeguard it in a manner consistent with something of high value. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information you provide us.

How To Contact Us:
Should you have comments, questions or concerns about our privacy policy, or if you would like to express a comment, question or concern about information which we have collected from you, please call us at 1-800-589-8835 or send us an email at

The Visual-Tech Connection, P.O. Box 1996, Westerville, OH 43086
Phone: 614-899-9989 (Toll-Free: 800-589-8835) Fax: 614-899-7553

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Last Updated 02/15/05

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